Cookie Policy
What cookies we use on this website, why we use them, and how you can manage your preferences.
Last updated: 1 January 2025
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to remember certain information about your visit — such as your preferences or which pages you viewed — and are widely used to make websites function more effectively.
Cookies can be "session" cookies, which expire when you close your browser, or "persistent" cookies, which remain on your device for a set period of time or until you delete them.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential operation — to allow core website functions to work correctly, including your cookie consent preference
- Analytics — to understand how visitors use our website in aggregate, so we can improve content and structure
- Marketing — to understand whether visitors found us through advertising channels, so we can assess the relevance of those efforts
We do not use cookies to collect sensitive personal information or to serve personalised advertisements on other websites.
3. Cookies We Use
The table below describes the main cookies that may be set during your visit:
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
hc_cookie_consent |
Klyros | Stores your cookie consent preference so you are not asked again on future visits | Essential | 1 year |
_ga |
Google Analytics | Distinguishes unique visitors. Used to generate statistical data on website use | Analytics | 2 years |
_ga_* |
Google Analytics | Maintains session state for Google Analytics 4 | Analytics | 2 years |
_uetsid |
Microsoft Bing | Tracks visits from Bing Ads campaigns to measure advertising relevance | Marketing | 1 day |
_uetvid |
Microsoft Bing | Identifies returning visitors from Bing Ads for campaign measurement | Marketing | 16 days |
_fbp |
Meta (Facebook) | Used by Meta to deliver and measure advertising on Facebook and Instagram | Marketing | 3 months |
Third-party providers (Google, Microsoft, Meta) may update their cookies independently. We recommend reviewing their respective privacy policies for the most current information.
4. Your Consent and Choices
When you first visit our website, a cookie consent notice will appear. You can choose to accept or decline non-essential cookies (analytics and marketing categories). Only essential cookies are set without consent, as they are necessary for the website to function correctly.
You can change your cookie preferences at any time by clearing the hc_cookie_consent cookie from your browser (see Section 5) and reloading the page. The consent notice will reappear.
5. How to Manage Cookies in Your Browser
In addition to our on-site consent tool, all major browsers allow you to view, block, or delete cookies directly. The process varies by browser:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data
Please note that blocking all cookies may affect the functionality of some websites, including ours. Essential cookies cannot be disabled through our consent tool as they are required for basic operation.
6. Do Not Track
Some browsers allow you to transmit a "Do Not Track" signal to websites you visit. At this time, our website does not alter its data collection practices in response to these signals. We encourage you to use our cookie consent tool to communicate your preferences directly.
7. Changes to This Policy
We may update this Cookie Policy to reflect changes in the cookies we use or applicable regulations. The date at the top of this page shows when it was last revised. We encourage you to check this page periodically.
8. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: [email protected]
- Phone: +66 2 880 3517
- Address: 99/3 Ratchaphruek Road, Taling Chan, Bangkok 10170, Thailand
For broader questions about how we handle your personal data, please see our Privacy Policy.
Questions about cookies or your data? We are happy to help.
Contact Klyros